Standard Return Policy
We can only process returns and refunds for unopened or unused products/treats within 30 days from date of purchase.
In rare cases where irregularity is reported on our products, we will replace the irregular/defective product. Please provide us the details of your order and details of product so we can report the inconsistency/defect to our suppliers/manufacturers. If possible at all, please send us pictures of the irregular product as well.
How To Return A Product
To return a product, send us an e-mail at firstname.lastname@example.org. Please let us know why you are returning the product, the order number, and the number of products that needs to be returned.
When a return is confirmed, we will deliver instructions on how to arrange the return shipment via email.